"The pool area resembled a beach, had lots of shaded area, variety of seats, surrounded by natural vegetation."
Mandy from Australia
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"Luggage is whisked away to the suite in a heartbeat as you step beyond the Great House and suck in the vibe of a pristine pool and the mirror soft lagoon beyond."
Peter W from Australia
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"The property has a beautiful layout with lovely landscaping, pools and relaxing walks."
Cassandra
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Intercontinental Sanctuary Cove Resort By Ihg features a 0.5 hectare lagoon pool and luxurious accommodations across 251 newly refurbished rooms and suites. This 5-star Gold Coast hotel provides family-friendly facilities, a fitness center, and access to world-class golf courses.
Rooms & Amenities
Guest rooms at Intercontinental Sanctuary Cove Resort are designed with a fresh palette inspired by tropical gardens, including deluxe bedding and spacious balconies. Room types include Marina View, Garden View, and Lagoon View, with select accommodations offering amenities such as Club InterContinental access.
Dining & Culinary Experiences
Dining options include The Fireplace, known for its wood-fire cuisine crafted from locally sourced ingredients, Cove Café for gourmet breakfasts, and the Lagoon Beach Club offering casual poolside dining. There is also Verandah Restaurant & Bar with an extensive whiskey collection and tropical-inspired cocktails.
Leisure & Activities
Intercontinental Sanctuary Cove Resort offers leisure facilities such as an outdoor pool, fitness center, and access to The Pines and The Palms golf courses. Guests can participate in wellness sessions on Marina Lawn and explore the championship golf courses in the area.
Services & Local Area
The resort provides several services, including complimentary valet parking, a free daily shuttle service to Broadbeach and Surfers Paradise, and business meeting facilities. Nearby, guests can explore the Sanctuary Cove Marine Village, offering a selection of shops and dining experiences.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic King Room Marina View
2 persons
39 m²
1 King-size bed
Marina view
Shower
Heating
room details
Classic Double Room Two Double Beds Marina View
2 persons
39 m²
2 Double beds
Marina view
Shower
Coffee machine
room details
King Room Marina View Club Lounge Access
2 persons
39 m²
1 King-size bed
Marina view
Shower
Coffee machine
room details
Double Room Two Double Beds Marina View Club Lounge Access
2 persons
39 m²
2 Double beds
Marina view
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Golf course
Yoga class
Guest Parking
Electric kettle
Services
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Baby pushchair
Board games
Children's menu
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Saltwater pool
Heated swimming pool
Beach umbrellas
Sun loungers
Garden area
Leisure/ TV room
Spa & wellness centre
Jacuzzi
Massage
Pool with view
Shallow end
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Intercontinental Sanctuary Cove Resort, guests are welcomed into a world of culinary delights, featuring a range of dining options that celebrate local flavors and global influences. Each venue offers a unique atmosphere, from casual poolside dining to refined evening meals, ensuring every moment is a memorable one.
Cove Cafe
Australian, Local, International
Ambiance
Family friendly
Key Offerings
Start your day with a delightful buffet featuring seasonal fruits, omelettes cooked to your liking at the live station, and specialty Vittoria Coffee. The cafe also provides a vibrant array of international dishes and freshly baked pastries.
Reservation
no
06:30 - 10:30 daily
The Fireplace
Australian, International
Ambiance
Traditional, Modern, Romantic
Key Offerings
Indulge in a menu crafted by Executive Chef Hamish Watt, showcasing the region's finest ingredients infused with signature smoky flavors. The setting creates an intimate dining experience, perfect for romantic dinners.
Reservation
recommended
17:30 - 22:00 daily
Verandah Restaurant & Bar
International
Ambiance
Modern, Romantic
Key Offerings
Enjoy a chic dining experience with a varied menu for brunch, dinner, and cocktail hour. The bar features over 50 whiskies, alongside local craft beers and delectable cocktails nestled in a vibrant social setting.
Relax poolside at The Pool House, offering casual bites including grilled dishes and pizza, complemented by a selection of local beers and refreshing cocktails inspired by the tropical surroundings.
Picturesque marina with shops and cafés; great for a scenic stroll along the water and enjoying waterfront views.
Dalozzo Art Gallery
11 minutes' walk
Local art showcase featuring contemporary works by Australian artists. Regular exhibitions and community events.
Sanctuary Cove Golf and Country Club
15 minutes' walk
Championship golf course amid beautiful landscapes, perfect for golf enthusiasts seeking a premium experience.
Dreamworld
10 minutes' drive
Australia's largest theme park featuring thrilling rides, animal encounters, and live shows; fun for the whole family.
Kayaking at Sanctuary Cove
11 minutes' walk
Relaxing kayaking tours exploring the coastal waterways; rentals available and guided tours offered regularly.
Golf at The Palms
10 minutes' walk
Challenging golf course designed for both leisure and competitive play, easily accessible for golf lovers staying nearby.
The Fireplace
1 minute' walk
Elegant atmosphere specializing in wood-fired cuisine; signature dishes include seasonal game meats.
Bistro 19
5 minutes' walk
Casual dining with a focus on fresh local produce; known for gourmet pizzas and vibrant salads.
Quay Street Cafe & Bar
8 minutes' walk
Charming café offering breakfast and light meals; perfect for coffee enthusiasts and casual brunch with friends.
Sanctuary Cove Village
11 minutes' walk
Lively village atmosphere with boutique shops and events, perfect for an evening stroll and family-friendly outings.
The Marine Village
11 minutes' walk
Popular spot for live music and special events; great for enjoying local talent and vibrant nightlife.
Getting around
City Centre
Gold Coast27 min
·
18.0
km
Airports
Gold Coast (OOL)75 min
·
49.8
km
Brisbane (BNE)111 min
·
73.9
km
Train
Coomera Train Station7 min
·
4.3
km
Reviews and Ratings
Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.6
8.6/10 based on 929 reviews
Parker
United Kingdom,
December
2024
5.2/10
My stay at the Intercontinental Sanctuary Cove Resort was a blend of beautiful surroundings and some service hiccups. The hotel's tropical feel, with stunning pools and abundant wildlife, created a lovely atmosphere, although the breakfast service was sluggish and staff training could use improvement. Overall, the experience varied between good and disappointing.
Rooms
8.0
The Queenslander Suite I stayed in was spacious and lovely, complete with a balcony and a well-stocked mini bar. I was delighted to find kangaroos just outside my sliding door, adding a unique charm to my stay. However, the musty smell upon arrival and issues with the key card were minor annoyances.
Service
6.0
While I experienced some friendly service from certain staff members, the reception was disorganized and unhelpful when I had questions. Room service left a tray outside my door until the next morning, which was less than ideal. The slow breakfast service was disappointing, especially given the hotel's standing.
Location
9.0
The hotel is beautifully located with a peaceful ambience and abundant wildlife, creating a lovely retreat atmosphere. The proximity to the Marina Village provided some great dining and entertainment alternatives.
Dining
7.0
Breakfast featured a great variety of high-quality foods, although having assigned tables led to slow service during peak times. While the main family restaurant was underwhelming in terms of options, the fireplace restaurant offered excellent food.
Facilities
8.0
The pool areas were fantastic, ideal for relaxation, though they occasionally felt overcrowded with children. The outdoor spaces were beautifully designed, and the amenities like dry cleaning and housekeeping were well-handled.
Rosie
United Kingdom,
December
2024
6.6/10
My stay at the Intercontinental Sanctuary Cove Resort was good, with elegant surroundings and friendly staff enhancing the experience. The Queenslander Suite we stayed in provided a charming ambiance, especially with kangaroos lounging right outside. However, I did find the pillows quite soft, lacking proper support for my neck, and the dining options could use some expansion to fully complement the beautiful setting.
Rooms
8.0
Our Queenslander Suite was lovely, with a nice view of the garden and some unexpected wildlife right outside. The bathroom was well-equipped, although the shower's design was a bit odd and the pillows were disappointingly soft.
Service
8.0
The staff were incredibly friendly and attentive, especially at the Cove Cafe. I appreciated that they were accommodating regarding my kids' food allergies, providing thoughtful service during our meals.
Location
9.0
The location is perfect for relaxing, with beautiful gardens and easy access to the Marina shopping village. It felt like a retreat from everyday life, with lovely walks through the grounds.
Dining
7.0
Breakfast was extensive and quite enjoyable, offering a variety of options. However, I found the dining experience for dinner a bit lacking, as the overall selection and quality could definitely improve.
Facilities
6.0
While the pool area was nice, I felt there could be better support for service around it. The facilities were decent, but the need for upgrades and more amenities was noticeable during my stay.
Frances
United Kingdom,
December
2024
5.6/10
I found my recent stay at the Intercontinental Sanctuary Cove Resort to be a mixed experience. The location is beautiful and the atmosphere is quite relaxing, but I noticed the facility could use some improvements, especially in cleanliness and service. While the staff were friendly, they seemed a bit unprepared at times, which affected my overall satisfaction.
Rooms
6.0
The room I stayed in was spacious and clean, with fresh linen provided daily. However, I did notice some cleanliness issues like hair on the floor, which wasn't expected at a five-star hotel.
Service
5.0
Service was friendly but lacked efficiency, especially in the dining area where I had to send my meals back multiple times. Additionally, the poolside service was slow, which was frustrating during peak times.
Location
7.0
The resort is set in a gorgeous area surrounded by lush greenery and wildlife, which I loved. However, the access to some areas felt a bit neglected, with dirty walkways that detracted from the overall experience.
Dining
5.0
Dining options were somewhat enjoyable, but the breakfast buffet was underwhelming and items often ran out without replenishment. Waiting times were also longer than anticipated for food and drinks.
Facilities
6.0
The pool and beach area are nice, but maintenance seemed lacking as I noticed dirty areas and uncleaned items. The pool closes at sunset, which limited evening swimming opportunities.
Sara
United Kingdom,
October
2024
5.6/10
My stay at the Intercontinental Sanctuary Cove had its ups and downs. The beautiful grounds and comfortable bedding stood out, yet the overall service left much to be desired. Staff shortages were apparent, affecting everything from dining to poolside service. I appreciated the clean rooms and lovely amenities, but the outdated appearance and inconsistent service made it hard to fully enjoy my experience.
Rooms
6.0
The room was clean and spacious with high-quality features. However, it felt a bit dated and lacked restocking of basic amenities like tea and coffee. I noticed some leftover items that shouldn't have been there, which was not ideal.
Service
5.0
While the staff I encountered were polite and friendly, there seemed to be a shortage of help across the board. It was frustrating having to track down pool staff for service and dealing with slow restaurant service even when the hotel wasn't full.
Location
7.0
The resort is situated in a lovely area, with beautiful marine and garden views. However, the outdated walkways and the need to pay for parking detracted from the overall experience.
Dining
6.0
I enjoyed the breakfast with a range of options, although I felt it was overpriced and not worth the long wait. Most meals at the resort weren't as enjoyable compared to dining outside the hotel, where I found much better service.
Facilities
6.0
The lagoon pool was amazing and perfect for swimming. Unfortunately, there were maintenance issues like rough concrete steps which caused minor cuts, and the saltwater lagoon had issues that deterred my daughter from swimming.
Logan
United Kingdom,
October
2024
6.0/10
I had an enjoyable stay at the Intercontinental Sanctuary Cove Resort, though some aspects could use improvement. The beautiful grounds and kangaroos wandering around added charm, but the service was inconsistent. Dining experiences varied from great to frustrating, and while my room was lovely, the facilities felt slightly neglected.
Rooms
8.0
My room was upgraded to a beautiful king garden room, which was clean and spacious, definitely on the luxury end. I appreciated the comfortable bedding, but I did notice some areas in the resort that could use a facelift.
Service
6.0
The staff were friendly and accommodating overall, though some interactions like the reservation process left something to be desired. There were issues with service during dining that detracted from the experience.
Location
7.0
The resort is located in a pleasant area, within walking distance of shops and restaurants. However, the pathways around the resort felt neglected and could be quite challenging, especially with prams or for people with mobility issues.
Dining
5.0
Dining options varied; the buffet breakfast was extensive and worth it, but I had a frustrating experience at the Verandah Bar with long wait times and miscommunication. The quality of some meals also fell short during that visit.
Facilities
6.0
While the lagoon beach pool was fantastic and the pool house had great food options, the overall facilities felt a bit lacking. Some areas, like the gym being off-site and closed, were disappointing and could use improvements.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of AUD 50 per person per day.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.